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Frequently Asked Questions

Frequently Asked Questions

A $75 application fee is due for each person over the age of 18 to process the applications. A $200 administrative fee is due once the application is approved to secure the apartment.

When you are ready to apply, please have the following documents handy for a smoother application process: a U.S. government issued photo ID (such as a driver’s license or passport) and the email address of all co-applicants. Once you submit your application, you will receive an email from Snappt, a third-party company that verifies the validity of income documentation. Snappt will send you a link where you will upload your income verification documents.

To qualify to lease one of our apartment homes, your gross monthly income needs to equal at least 3 times the monthly rent.

Applicants are required to submit income verification documents to Snappt, our third-party service, to be authenticated.

For applicants who are employed, you will need to upload your last 3 consecutive Pay Stubs.

For applicants who are self-employed or earn income outside general employment, you will need to upload one of the following:

  • Bank Statements
  • Investment Accounts
  • Cash App Statements
  • Social Security Statements
  • Tax Transcripts (must be direct from the IRS website)
  • Department of Veterans Affairs Benefit Letters
  • I-20 Government-Approved Educational Institution Certification Document

Applicants who do not meet the income qualification may have a guarantor if the applicant makes at least one and one-half times the monthly rent and meets the credit and criminal requirements. The gross income for Guarantors needs to equal at least 5 times the monthly rent and they must live in this State.

To apply, you will go to the floor plans page on the website, click the availability button under the floor plan you would like, and then click the button to apply next to the apartment you would like to lease. Refer to the "What documents do I need to apply" FAQ before starting your application.

  1. Once you submit your application, your credit and criminal background will be pulled by our screening company.
  2. You will receive a link from Snappt to upload your Income Verification documents.
  3. You will also receive a link from Pet Screening. Even if you do not have a pet, you must complete the Pet Screening profile.
  4. Experian provides rental information through its Rent Bureau platform. If that is not available, we will complete a rental verification.
  5. Once everything is completed, you will be notified with the approval decision.

A Renters Insurance policy of at least $100k personal liability and $10k personal contents is required for move-in. Once you sign your lease, you will receive a link from Assurant where you can either upload a policy from a carrier of your choice or purchase a Pay-With-Rent policy.
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The first payment is due before your lease begins. If applicable, you will need to pay your Security Deposit and Pet Fee. You will also pay $25 for each access device.  If you are moving in before the 25th, you will pay prorated rent for the month. If you are moving in on the 25th or later, you will pay prorated rent for the month and the rent for the following month.

We only accept online payments. You will have access to a resident portal where you can set up recurring ACH payments or make one-time payments from your bank, debit, or credit card. For residents who prefer not to make payments online, we will provide you with a WIPS (Walk-in Payment System) number which you will bring to a WIPS provider and make payment. The WIPS provider will transfer the funds electronically.

As part of our green initiative, you will receive a bill to your email address. Once you receive your bill, you will have the option to select receiving paper copies, if that is your preference.

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